Most of the complaints are old. At least that I know of. My main box has SP3 on it, my gamer is still running SP2 as I see no reason for it to be upgraded.
I recently changed jobs, and am no longer doing actual tech. Now I'm sitting in a call center, fielding calls about custom, in house, enterprise software suites, reports, labor reporting, network issues, wifi being down, & T1 line's being down to cafe's. Fun Fun Fun.
At least today, my first day on the phones, I closed 10 out of 13 cases. One was a MASTER that I couldn't close, 2 were hardware dispatches, & other 10 were closeable. =)
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